In the event of a claim or cancellation, please call BerkelyCare, the plan administrator at 1-800-331-2796 or visit www.travelclaim.com. Please note that you may want to have a copy of your Carnival Cruise Line invoice handy when you contact BerkelyCare as there are details that will be needed in order to initiate your refund. This information includes your travel dates, date of cancellation, Carnival booking number, and some brief information regarding your reason for cancellation or loss (i.e., trip delays, baggage loss or delay, medical claims, etc.). Important: If you are canceling your vacation please be sure to also contact your travel agent and/or Carnival to notify them of the cancellation, as well as to avoid additional expenses due to late reporting.

For emergencies during your trip which require evacuation, interruption, or other travel-related emergencies, please contact On Call International and provide them with your policy number and emergency details.

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This plan was designed and is administered by BerkelyCareSM.

IN CALIFORNIA: BerkelyCareSM is a service mark of Aon Direct Insurance Administrators, CA Insurance License # 0795465. IN ALL OTHER STATES: BerkelyCareSM is a division of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NH and NY.

The information contained on this website is not an offer to sell nor a solicitation to buy any security or any insurance product. No security or other insurance product is offered or will be sold in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction.  Some products and services may not be available in all jurisdictions.